NewDay USA Reviews

“helped when others would not”

“I had a very smooth experience with my loan rep, Michael Coleman. He made it easy to get through this and was always available if I had questions. Thank you for allowing me to get this loan.”

“Got things done in timely fashion.”

“Enjoyed it thanks.......”

“Fast and v eww ry professional.”

“Great experiences . WHEN THEIR WAS NO HELP. THE VA STEPPED IN AN SOLVED MY PROMBLE Thanks Much”

“NewDay (Charles) was there for my wife and I every step of the way. I can't think of how we would have not got our new home without him in our corner. Charles and our realtor Laura made this experience great.”

“Advertisements lead us to New Day USA. With experienced team players and excellent customer service refinancing seemed a "no brainer". We needed to clean our financial obligations and New Day walked us successfully through the process. It took less than 20...”

“Making a decision to refinance is not something taken lightly. My wife and I discussed at length our options and decided to go with NewDay USA. We could not have made a better choice. We worked with Mr. Joseph Bird who was very good at keeping us informed...”

“It was great service they made the process so easy and Kevin Otoole was so helpful and responsive such a great company to work with.”

“Zach Rosen.... handled everything form the beginning loan application through closing... he actually called the day after closing to say he had enjoyed working with us... The guy is a class acted and should teach others on how to help new customers in the near...”

“NewDay USA Gave us peace of mind when we applied for a VA loan. From beginning to end the process was easy. Thank you Cody Dennis for all of your help. Great job. My wife and I will definite recommend NewDay to our friends.”

“This may have been the easiest refinance EVER! No kidding, within 30 days I went from start to close on this loan. I'm in the real estate business and it takes a lot more to close that quickly than you can imagine but, the crew at New Day crushed it! Travis...”

“I must say that after months of uncertainty I was guided through the process very carefully by Andrew. He made me feel very comfortable with my decision to refinance my mortgage. I thank him very much for his honesty and direction in making the process as...”

“Great support and constant contact. Matt was quick to reply to any questions I have and to contact me if something else needed to be done. He made sure I understood what was needed and how to accomplish it. Thank you.”

“We have had an excellent experience conducting business with the staff at NewDay USA. They showed a high level of expertise, commitment, and professionalism, while working with us in the process of purchasing our new home, using my VA benefit.”

“Steve stayed late, on Eastern time, to help me on Central time. I had Keesler Federal, and Horton Lending, working to get my business, I picked NewDayUSA for the help that Steve gave me, and the interest rate I was able to nail down.”

“Very efficient”

“I am very pleased with my experience. My Account Executive, Paul Moore, made sure the process was seamless and managed my refinance with the highest level of customer service and professionalism. He is certainly an asset to your company and I will highly...”

“I am very pleased with the service and attention from Mr Kellan Shitama. He was attentive to my needs and answered my questions promptly and accurately. He expressed a genuine concern to help me close my loan as quickly as possible. Thank you Kellan.”

“My Mortgage representative (Ted) did an outstanding job in my opinion. I am a 70 year old Army Vietnam veteran and have applied for a mortgage many times over my lifetime. Ted was quick to follow up to my questions about document confirmation, etc and was...”

“We decided to contact New Day USA after receiving information in the mail. We had Emmanuel Tsoflias as our account executive. With his assistance and persistence our goal became a reality. He was always respectful and professional and willing to answer any and...”

“We had Ted O'Reilly for our officer. What a great man to have employed in his position! He was very thorough with all explanations and very patient with me. Kept in contact and returned my calls right away. Excellent people skills! Very knowledgeable and...”

“My loan officer Collin Nutt, provided my wife and I with outstanding service. He was always on top of the game and was quick and correct with his answers and his service was always immediate. If the VA only ran as well as New Day then all veterans would be in...”

“Incredible professionalism and expertise by everyone with whom we interacted.”

“This was A great experiance. I didn't make it easier getting deployed in the middle of it all. Brendan Lozupone​ was great and kept me in the loop and helped out my son getting it all signed and everything delivered.”

“Your representative Robert Jones took care of all inquiries and all the paperwork far and beyond our expectations fantastic individual I highly recommend him To go far within your company. Thank you again for the company we wanted to refinance with. Mark...”

“Excellent service from first the phone call to the follow up calls after closing. Temi, our loan officer was extremely thorough, knowledgeable, and the consummate professional throughout. Thank you Temi and NewDay.”

“They made the home buying process easier than I thought and kept us updated throughout the entire ordeal.”

“Quick and honest help with the process.”

“Sir, You should be proud of the people whom worked on my loan. They were easy to deal with , very helpful and direct in their help with any questions I had. Thank You for being as good as you word. Respectfully submitted, Michael Tate 1stSgt USMC(ret)”

“Extremely helpful.”

“The process was quick and the loan officer was very professional. And while I gave 5-stars for overall performance, in any endeavor there is always room for improvement. If possible, regulations notwithstanding, the paperwork could be more streamlined. What...”

“Rob Jones was helpful from begining to end. Answered all questions in a forthright manner, explanations were clear and any answer I needed was given in a timely fashion. It was a good experience.”

“Travis was Great good man promote him”

“Evan and Taylor both have been outstanding people to work with. Always on top of things and answering all questions I had in a timely manner. Thank you both”

“I cannot be more pleased with the s Service I have received, Matt Ahern was the person who was with me all along.”

“My sales rep Carson Rau was a great help throughout the entire process. And it was indeed a pleasure working with him.”

“My rep was Matt Farren. He was the greatest help in this refinance project. I would recommend him to anyone looking for assistance. Matt was always very polite and had a ton of patience...I'm 73...so you get it, right. Plus I don't use computers any...”

“I took a leap after receiving a ad through the mail. We refinanced our home to pull the equity out and pay off debts/put money into the house. I thought it would be a lot more of a process and more of a headache but the representative I got was incredible....”

“The person assigned to us, Janet Hoskins, kept us in touch and advised what was going on and happening, and what was left to do. We had a problem sometimes with our fax, and she'd immediately send it to us to complete. We're now enjoying our new monthly...”

“Mr. Rosati at NewDay USA kept us informed every step during the process. He made it seamless and completely anxiety free. I would recommend NewDay USA to ANYONE!!”

“Excellent service, prompt, knowledgeable. Process completed in just over one month, all electronically. My representative, Jonathan, was amazing to work with.”

“Great service all around my representative called me every time she said she would with updated information.I was kept up to date at all times on the progress of my loan and it was an easy process.Thank you!”

“Our loan agent was very helpful. He walked us through the process and did a great job of securing our loan.”

“Jamie and I are very happy with New day and with Tyler that guided us through this process.. thank you so much.”