Getting to Know the NewDay USA Team: Tekelle Evans, Assistant VP of Closing, Shares a Powerful Customer Experience Story

As Assistant Vice President of Closing at NewDay USA, I've had the privilege of helping veterans and their families every day. I've been a part of many amazing experiences, but one, in particular, stands out as the biggest customer experience I've had in the last three and a half years.

Refinancing with NewDay USA: Benefits for Veteran Families

There are many advantages to refinancing your home loan, especially as a veteran family with NewDay USA. The benefits can include lower monthly payments, shorter loan terms, lower interest rates, and debt consolidation. Refinancing can also allow homeowners to access their home's equity, which they can use for home improvements or other expenses.

A Closing Package for a Special Purpose

In this case, we prepared a closing package for a family that was using the refi to buy gifts for their family members for Christmas. The fact that NewDay USA was able to make a positive impact on the lives of these veteran families during the holiday season was something that made the team and I especially proud to serve veterans with their unique needs. 

Proud to be a Part of the NewDay USA Team

This experience really made me proud to be a part of the NewDay USA team. I'm grateful to be able to help veterans and veteran families every day with their VA loan needs, and to be a part of an organization that truly cares about its customers. If you're a veteran or active duty service member looking to refinance your home loan, I encourage you to consider NewDay USA. We're committed to helping veterans and their families make the most of their VA benefits and give them the freedom to enjoy the American dream they work so hard to protect.

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